Frequently Asked Questions
Everything you need to know about our premium home essentials.
What makes Parachute bedding different from other brands?
We prioritize quality and craftsmanship, using only premium materials like long-staple Egyptian cotton and pure European flax. Our products are Oeko-Tex certified, meaning they are free from harmful chemicals and synthetics.
How should I care for my linen and cotton sheets?
We recommend machine washing in cool water with a mild liquid detergent. Tumble dry on low heat and remove promptly to minimize wrinkling. Avoid bleach and fabric softeners, as they can break down the natural fibers.
What is your return policy?
We offer a 60-day return window for most items. If you aren't completely satisfied with your purchase, you can return it for a full refund. Please note that shipping fees are non-refundable.
Do you offer international shipping?
Yes, we ship to over 20 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout based on your specific address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Affirm for flexible financing options.
When will my order ship?
Standard orders typically ship within 1-2 business days. Once your order has left our warehouse, you will receive a tracking number via email to monitor its progress.